Asking Questions & Querying

Asking Questions

From the Zing App you’ll see three sections:

  • Dashboards are collections of questions laid out on a canvas. Any question can be added to a dashboard.
  • Questions displays questions you save or that other people in your organization have shared with you. Tap a question to view the graph or table of results, or to clone an existing question to make it your own. You can also comment on questions to participate in a conversation, and anybody who is part of that conversation will be notified by email of your comment.
  • Tables displays all visible tables and views of any of your database(s). If you have multiple data sources configured in Zing, you’ll see all visible tables and views from all data sources you have set up or which have been shared with you. If you only made certain tables available to Zing in your connection settings, only the tables / views you ’turned on’ will show here.

Ask questions from a table by tapping on the table name, then dragging fields to the x, y, or filter areas of the SwiftQuery canvas.

Ask questions from a dashboard by tapping on a question card in a dashboard then clicking on an individual data point to deep dive or see values, or click on the three dots in the upper right to duplicate a question and modify it.

NEW: You can also create queries using natural language by going to a source and typing your question in the search bar. To do this tap <sources> then a data source.

Natural language querying works from the search bar for a specific source, and from the home screen.

Selecting Fields

  • Drag a field from the filter section (the top of the SwiftQuery canvas)
  • Set the filter comparison values and filter groups as desired.

Aggregations and Filters

  • Tap and hold a field to see available aggregations and filters, including. Available aggregations and filters are:

    • SUM displays the sum of all numeric values

    • COUNT displays the number of rows in the database (which meet all the filter conditions across fields in your query)

    • AVERAGE displays the mean value across all rows in the database

    • MIN displays the minimum value across all rows in the database

    • MAX displays the maximum value across all rows in the database

    • PERCENTILE displays the selected percentile of the numeric values in the dataset

    • GROUP BY groups rows that have the same value – useful for summarizing results by a category (e.g. “Sales by City” if those cities are represented multiple times in a table)

    • SHOW TOTALS shows subtotals for Sum, Count, and Count Distinct under ‘Group By’ fields

       

    New Features:

    • Window Size: Specify the window size to control the data scope within your tables. This lets you manage how many groups are displayed and consolidate less common values into an “other” category for better clarity.
    • Grouping: By default, you’ll see 10 groups with 9 main groups and the rest categorized as “other.” You can change the number of groups by updating the value.
    • ‘Partition By’: Enhanced support for the ‘partition by’ clause enables more efficient data partitioning and the ability to handle more complex calculations in calculated fields on the Y-axis when displaying charts.

     

    • When a Condition is Met lets you filter rows:
      • Equals only returns results which match the value you input (e.g. “City equals ‘New York’” will return results only where the city field for that row equals New York)
      • Does Not Equal returns results which do not match the value you input (e.g. “City does NOT equal ‘New York’” would return all cities except New York)
      • Greater than returns results which are greater than the value you input
      • Greater than or equal returns results which are greater than or equal to the value you input
      • Less than returns results which are less than the value you input
      • Less than or equal returns results which are less than or equal to the value you input
      • Between returns results which are between the two values you specify. For date fields this will be two dates and Zing will display a date selector to easily select dates.
      • Includes returns results which include part or all of the value you input. For instance “City includes ‘San’” would return “San Francisco” and “San Diego” if those values are present in the data.
      • Excludes returns results which do not include any of the value you input. For instance “City excludes ‘San’” would return all cities which do not contain “San” in their name so “New York” and “Boston” would be part of the result set, but “San Diego” and “San Francisco” would not

NEW: Filters now support up to 6 layers of nesting within filter groups. This feature is compatible with both natural language and visual query inputs.

Note that not all fields will show all of the aggregations mentioned above because Zing only shows the aggregations which are relevant – for instance a string field won’t show “greater than” or “less than” as an option because those are only relevant for dates and numeric fields.

If you are using the visual query editor, up to 50 data points will be shown with one group-by selected, and up to 1,000 data points will be shown with two group-bys selected. This will be indicated at the top of the screen as ‘partial results’ and if you’d like you can modify your question or tap ‘full results’.

Dates and Date Operators

If your database has a date, time, or timestamp field, Zing will show date-specific functionality for filtering and will give you options for grouping by different time scales.

Timestamp fields will by default be shown by day. This means if you GROUP BY a timestamp field, Zing will consider all the timestamps in a given day to be part of that day. You can specify the time scale you’d like – with options for second, minute, hour, day, week, month, and year.

To choose the time scale for a given field, first drag the time field to the SwiftQuery canvas, then tap the field for date aggregation options:

To limit the date range of your query you can simply select the date range you want on the pop-up calendar using the following conditions for dates:

  • Before lets you specify a date and time with results limited to records before that date/time.
  • After lets you specify a date and time with results limited to records after that date/time.
  • Between lets you tap between two dates on a calendar to limit the results to that date range
  • Not Between lets you tap between two dates on a calendar to exclude results from that time range. This can be useful if, for instance, data was incorrect for a given time range.

If the date/time options outlined above are not showing up for a given field, that field is likely not classified as a date, time, or timestamp.

Calculated Fields

Create calculated fields by tapping ‘Calculated Field’ below the field names on the question screen.

You’ll then name the field (avoiding the use of spaces), and the calculation. As you type, a autocomplete typeahead will display aggregations and fields.

You can mix and match fields and aggregations in a calculated field. For example, use calculated fields to compute a weighted average, a percentage, or CASE logic.

A question can have multiple calculated fields. To remove a calculated field, tap the ‘X’ on that field, and to edit it, tap ’edit’.

From the main screen, you can search any table names using the search bar at the top of the app.

Once you’ve tapped on a table, you’ll see all fields in that database. You can search across all fields using the search bar at the top of the screen.

SwiftQuery Interactive Question Builder 

Once you’ve tapped on a table, tap the three dot overflow menu in the top right and select ‘drag and top editor’. Then simply hold and drag field names (shown in the bottom sheet) to the x-axis, y-axis, filter, or dimension drop targets.

The chart will update as you make changes and drag new fields onto the chart. 



Natural language querying (text-to-question) 

From iOS, Android, and the Web simply:

  1. Create a Zing Data account
  2. Add a data source from iOS, Android or web versions of Zing
  3. On the home screen tap the search box [A] to get started. Select the data source you want to ask questions in [B] and enter your query. Tap “Ask” or “Done” on your mobile keyboard to submit your question.

  1. Your question will run using a large language model trained on english to query contruction against your data source.
  2. You’ll see a visualization or table of your question. If AI can’t understand your question, you’ll want to ask it in a different way or use the visual query editor, or custom SQL editor. Questions can join data from across tables within a data source but joins across multiple data sources are not supported.
  3. From here, you can save down chart images as PNGs, export query results as CSVs, mention or invite colleagues, or set up real-time push notifications and emails so you’re alerted when data changes or hits a threshold.

Helper text

Helper text guides your team members in knowing what type of questions they can ask about a data set.

To add helper text:

  1. Go to ‘Data Sources’ and click on ‘Settings’.
  2. Tap on the ‘Helper Text’ tab and select ‘Add New Helper Text’.

  1. Type in a question and save it. You can add as many sample questions as you’d like! This will help your team members know what kind of questions they can ask about the data set.

The helper text you’ve added will loop through the search bar as you’re about to key in a question.

Value typeahead

Value typeahead disambiguates values, fields and tables, enabling you to complete your question in a straightforward manner.

For instance, if you’re trying to find customer addresses, do you want the billing address or shipping address? Zing’s typeahead will prompt you with these suggestions, letting you decide the exact value you need.

Here’s how it works:

As you’re typing a question, Zing automatically suggests relevant values, fields and tables by doing a reverse index search.

We could ask, “Show me customers who bought action or foreign films and live in California.”

As you’re typing, Zing shows you:

  • ‘action’ is a value in the field ‘categoryname’ in the table ‘category’
  • ‘foreign’ is a value in the field ‘categoryname’ in the table ‘category’
  • ‘CA’ is a value in the field ‘state’ in the table ‘customers’

And if you decide to switch categories from ‘action’ to ‘horror’ mid-query, Zing will update its suggestions, now showing you:

  • ‘horror’ is a value in the field ‘categoryname’ in the table ‘category’

This helps you select the exact value you need without recalling its location. It helps avoid confusion and ensures you’re querying the right data, even in large datasets with overlapping values.

Note: value typeahead is only available on Zing’s Enterprise plan.

Notes specific to charts created from the visual question builder

If you run a question that returns a lot of results, sometimes Zing can’t display all the results (nobody wants a billion of individual rows sent to their phone). A things happen behind the scenes for questions asked using the visual question builder:

  • When the number of data points on the X-axis is greater than 50, Zing samples results:
    • For chronological data, the most recent 50 data points are shown
    • For everything else, the top 50 data points with the highest chart values are shown
  • When 2 GROUP BY columns are selected, Zing limits the number of categories shown for one of the GROUP BY columns:
    • If one of the GROUP BY columns is a date/time type, we use it for the X-axis and limit the values for the other GROUP BY column. These values are currently limited to the top 20 with highest Y-axis values for each X-axis value.
    • A maximum of 1,000 data points is shown if two GROUP BYs are specified.

To view all results, you can tap the drop-down on the top left and select ‘Full Results’ to see a data table view of the full results set.

Custom SQL

You can also use the Zing Custom SQL editor for more sophisticated use cases. A helpful typeahead that auto-completes popular aggregations like (SUM, COUNT, MIN, MAX, GROUP BY, etc.), and field names.

Using the custom SQL creation mode, you can also join across tables from the same data source as well.

To access the custom SQL typeahead:

  • Select a table from the home screen
  • Tap the three dots in the upper left and then ‘Write custom SQL’
  • Write your query and then tap ‘Run’ Note: If the administrator of your organization’s account has disabled custom SQL, you won’t see this option.

You can control which fields from your custom SQL query are graphed on the X-axis or Y-axis by using a special aliasing in Zing.

  • To ensure a field is graphed on the X-axis, add the “_x1” alias to your field in custom SQL. If you also specify “_x2” that _x2 field will be used as the ‘cut’ or ‘split’ for the x-axis field.
  • To ensure a field is graphed on the Y-axis, add the “_y1”, “_y2”, “y3”, alias to your field name in custom SQL. The underscore and axis designation in your alias won’t show up in your graph titles, but are used to indicate which axis you want a field graphed on.

For example, changing the “_x1” and “_x2” fields in the example below swaps which field is on the x-axis and which field is used as the dimension to split by.

 

Note that for custom SQL:

  • The SQL typeahead shows fields and popular aggregations. It does not show all aggregations your underlying data source may support, but you can still use those in the custom SQL mode. For instance if you want to extract a JSON value and your data source is Google BigQuery, you’d use JSON_EXTRACT but if your dats source is Snowflake, you’d use JSON_EXTRACT_PATH.
  • Only ‘select’ statements are supported. Insert / Update / Create / Drop are not.
  • For Google BigQuery data sources, tables are referenced as ‘project_id.schema.tablename’ – for instance light-quest-122122.austin_bikeshare.bikeshare_trips

Live Results vs. Caching

By default, Zing live-queries your data as you ask questions, view queries, or deep-dive. This ensures that results are always up-to-date, and allows for real-time alerting. 

However, you can also turn on results caching. This temporarily stores the result of a question so that if you view the question again in a short period of time, the question doesn’t need to re-run.

This has the advantage of reducing compute for questions which are accessed frequently. If you access a question after the cache duration, the question will live-run the question and store its result for the cache duration specified.

You can set the length of time to cache a question’s results and typically this should be aligned to the update frequency of your underlying data. For instance, if your underlying data is updated once every 30 minutes, a cache duration of 30 minutes would be appropriate.

Switch between live mode and cache mode for a saved question by tapping ‘cache settings’ from the three dots in the upper right.


Advanced Voice Mode

Zing Advanced Voice Mode that allows you to talk directly to your data and get natural language spoken summaries in seconds. Zing is using your data source and computes the joins, calculations, and filters to get you reliable answers on the fly - with no need for a semantic model, or pre-computing aggregations or views.